Skip to contentComplaint Registration
- If you believe that your rights as a customer have been violated, you can contact us and file a claim (complaint) in oral or written form.
- Your complaint will be reviewed according to the provisions of consumer complaints consideration service of GLOBALCELL LLC and you will be notified of the decision within 15 calendar days.
- In order your complaint to be reviewed, it should include:
- Name, surname, ID number (name and VAT number in case of legal entities, address, contact number or email address of the complainant and the date;
- Subscription number;
- Complain content;
- Circumstances the complaint is based on.
- A complaint can be filed in any of the following forms:
- Electronically – by sending an appropriate letter and message at email address [email protected]
- Physically:
- - at GLOBALCELL central office: №2 Mari Brose str., business center “Sakhli Operastan”, Tbilisi.
- - at Kutaisi International Airport
- Orally – file your relevant complaint on GLOBALCELL LLC hotline numbers (+995322420200; 110-007)
- For additional information contact us on the hotline numbers: +995322420200; 110-007
- Or write to us at email address: [email protected]